1.1 "Retros" is a website that offers Internet surfers products for sale through the website and / or by telephone.
1.2 Wherever in these By-Laws the use of masculine pronouns is used, the meaning is also feminine in the literal sense.
1.3 Use of the "Retros" website and the purchase of a product offered for sale by Retros, constitutes the consent of the Internet surfer (hereinafter: "the customer") to accept and act in accordance with the regulations. Therefore, the customer must carefully read the terms of these terms and conditions and if the customer does not agree to the terms of the terms and conditions, he is asked not to make any use of the "Retros" website.
1.4 The provisions of these Terms and Conditions shall apply to any use made by the Customer of the Retros Website, and these provisions constitute the legal basis between the Customer and the Retros Website.
ordering a product
2.1 For each product offered for sale on the Retros website, a product page is displayed that includes details about the product, delivery time, price, etc.
2.2 To purchase a product over the phone, call the phone number listed on the website and provide the following details: selected product name, customer name, shipping address for selected product, email address, available phone number and valid credit card number. A Retros representative will confirm to the customer, by phone, that the selected product is in stock and that the customer can order it.
2.3 To purchase a product through the website, select the product from the product page or from the product list, add it to the shopping cart and fill in all the details required in the places designated for this, including all the details required for payment and delivery of the product. In the first purchase, an up-to-date name and e-mail address must be provided. In order to make the order efficiently and quickly, care must be taken to provide complete and accurate details.
2.4 Filling in all the above required details for the purchase of a product through the website, will be considered the execution of the product by the customer (hereinafter: "the product order").
2.5 Upon receipt of the product order in the system, the Retros website will send the customer an e-mail confirming that the product order has been received. This notice does not constitute confirmation that the product order has been placed and does not bind Retros in any way.
2.6 Submission of false information is a criminal offense and if it does, criminal proceedings and / or civil proceedings are expected.
3.1 Upon receipt of the product order, Retros will check whether the product requested by the customer is in stock.
3.2 Upon receipt of the product order Retros will check the credit card details provided with the credit card company and only after the details are confirmed and the transaction by the credit card company, and if the product is in stock, the product order will be approved and Retros will act to deliver the product.
3.3 The customer will be charged for the product, through the credit card, only after the credit card company's approval has been given.
3.4 If the credit card company does not receive approval to make the charge for ordering the product / s, Retros will send the customer an e-mail notification and the product will not be placed until it has been completed as detailed below.
3.5 In the event of a lack of approval by the credit card company, the customer will be asked to arrange within seven (7) days the full payment for ordering the product / s, to the complete satisfaction of Retros and / or the credit card company.
3.6 Should the payment not be settled as aforesaid within seven (7) days, Retros shall be entitled to cancel the product order at its sole discretion.
4.1 The delivery date will be determined from the date of approval of the transaction by the credit card company.
Retros will only provide the customer with a product for which payment has been paid in full by credit card as specified above, to the address provided by the customer when ordering the product, at the time indicated on the product page, unless otherwise stated on the website.
4.3 The delivery times of the products indicated on the product pages refer to business days only (Sundays - Thursdays, not including Fridays, Saturdays, holidays and public holidays. (
4.4 The shipping fee will be paid upon payment for the product. In the sale in installments, Retros may charge the shipping fee in the first installment.
4.5 In the event of exceptional transport, Retros may charge an additional fee on top of the fee charged for normal transport.
4.6 Retros will not be responsible for any delay and / or delay in delivery and / or non-delivery caused as a result of force majeure and / or events beyond its control, including Saturday strikes, etc.
4.7 The regulations of the shipping company that will transport the product will apply to any delivery / transportation of a product ordered by the customer through the Retros website, and will bind the customer.
4.8 If the ordered product was not delivered to the customer within the period specified on the product page - the customer must notify the Retros representative immediately. If the customer is not interested in waiting for the product to arrive, the money paid for the product will be refunded to the customer subject to and in accordance with the inquiry with the shipping company and confirmation of the correctness of the complaint in Retros' computerized records.
4.9 At the time of delivery of the product, Retros, and / or anyone on its behalf may demand the presence of the credit card holder and / or presentation of the credit card holder's identity card and / or the credit card holder's signature whose details were provided when ordering the product. Of the product.
4.10 Retros delivers the products in Israel through a shipping company, in accordance with the table of a national distribution area.
5. Kosher to use the site
1 The customer may order products, subject to fulfilling the cumulative conditions listed below:
5.1.1 The client is qualified to perform binding legal actions. In the case of a minor (under the age of 18) or a person who is not entitled to perform legal actions without the consent of a guardian, the written consent of the guardian must be attached.
5.1.2 The customer has a valid Israeli identity card or a valid foreign passport or a corporation legally incorporated and registered in Israel.
5.1.3 The customer has a valid Israeli or international credit card, issued in Israel or abroad by one of the credit card companies.
5.1.4 The customer has an e-mail box on the Internet and has an address for deliveries in Israel.
5.2 Without derogating from the above, Retros will be entitled to prevent a customer from placing orders on the Retros website in any of the following cases:
5.2.1 The customer committed an illegal act and / or violated the provisions of the law;
5.2.2 The customer has violated any of the terms of the Terms and Conditions;
5.2.3 The customer intentionally provided incorrect information when making the order and / or afterwards by telephone;
5.2.4 The customer has committed an act or omission that could harm the Retros website or the proper operation of the Retros website and / or anyone on its behalf.
5.2.5 The customer intends to sell and / or market the product and / or products he ordered to a third party and / or continue to trade in it.
Confidentiality of information
6.1 Retros will not make any use of the information provided by the customer when placing the product without the customer's permission unless this is required by law or to prevent misuse of the information. Retros will allow access to customer information only to its employees if they need it for service.
6.2 The Retros website takes the usual precautions in order to maintain, as far as possible, the confidentiality of the information provided by the customer when ordering the product. Every transfer of a credit card number from the site is done in an encrypted manner according to standard. In the event of cases beyond its control and / or resulting from force majeure, Retros will not be liable for any damage of any kind, indirect and / or direct, caused to your customer and / or anyone on his behalf if the information is lost or used unauthorized.
7 . Cancellation of product order by the customer
7.1 Notice of the cancellation of the product order for any reason will be in accordance with the provisions of the Consumer Protection Law, 5741-1981.
7.2 Cancellation of the product order is possible from the date of ordering the product and up to 14 days from the date of receipt of the product or from the date of receipt of the document containing the details stated in subsection 14C (b) of the Consumer Protection Law 1981, whichever is later.
7.3 Cancellation of the product order will be made in writing by sending an e-mail to the "Retros" website (email@example.com). The cancellation fee for ordering the product according to the above rules will be 5% of the price of the ordered product or NIS 100, whichever is lower.
7.4 Cancellation of the product order is subject to the customer returning the product ordered in its original packaging, complete and / or without damage and / or damage and / or defect and / or spoilage of any kind and type - to the address (Nahalat Binyamin 43, Tel Aviv-Yafo), on His account.
7.5 Transactions for products whose original packaging has been opened cannot be canceled;
Cancellation of product order by Retros
8.1 Retros may cancel a product order in whole or in part in the following cases:
8.1.1 If there is a clerical error in the bid in any particular detail.
8.1.2 If it turns out that the order was accompanied by illegal activity by the buyer and / or any third party.
8.1.3 If the transaction was carried out illegally and / or not in accordance with these regulations.
8.2 Retros will notify the customer of the cancellation of the product order by telephone and / or in writing to the e-mail address specified by the customer when placing the product.
8.3. If it turns out that the product ordered by the customer is missing or out of stock, Retros may cancel the order or offer the customer an equivalent alternative product. If the product order is canceled, as stated, Retros will not be responsible and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, including but not only damage due to the purchase of the product from a third party at a higher price.
1 Super error in product description will not bind Retros.
9.2 There may be differences between the images displayed on the Retros website, in part or in full, and the products actually sold. There may be color differences between the photographs of the products published on the Retros website and the exact shades of the products as they will be provided in practice.
9.3 The images appearing on the Retros website may include items that are not offered for sale.
9.4 The suppliers whose products appear and are sold on the Retros website are not employed by Retros and are not operated by it.
9.5 The suppliers whose products appear and are sold on the Retros website will be liable to the customer with full and absolute responsibility for any accident, damage, or damage of any kind, without exception causing the customer on the website and / or any other person, body and / or property due to the designer's act or omission. / Or its employees and / or couriers and / or anyone who comes on its behalf, in connection with and in all matters arising from the production, supply, installation and assembly of the product and / or the act or omission of the supplier or anyone on its behalf as stated above. Unless otherwise stated, all information displayed on the site regarding the suppliers and products, their quality and quality have been provided to the Retros site by the suppliers, and are the sole and complete responsibility of the latter.
9.6 Retros and / or anyone on its behalf will not be liable and will not bear any direct, indirect, consequential or special damage caused to the customer or a third party, as a result of use or purchase through not in accordance with these terms, whatever the cause of action, including loss of income and / or Prevention of profit to be made for any reason.
9.7 The presentation of the suppliers and products displayed on this website does not constitute an expression of opinion regarding their nature or quality by Retros.
9.8 The computer records of the Retros website regarding the actions performed through the website will constitute prima facie evidence of the correctness of the actions.
9.9 All information, and / or display appearing on the Retros website, including graphics, design, verbal presentation, trademarks in block or logo letters, images and the editing and presentation of these, are the exclusive property of Retros.
9.10 You may not copy, reproduce, distribute, publish or otherwise use the content and / or designs and / or images and / or trademarks or otherwise in anything that constitutes the exclusive property of Retros and which appear on the Retros website except with its consent, in writing and in advance.
9.11 All products appearing on the Retros website are subject to copyright in accordance with the law.
9.12 Retros may change the terms of these Terms and Conditions and update all details appearing on the Site from time to time.
Questions can be directed about the Retros website, its activities and the products offered on it for sale, as well as about this policy for customer service by e-mail. Retros will make every effort to address any request within 48 hours.
Law and Judgment
11.1 The interpretation and enforcement of these By-Laws and / or everything arising therefrom, shall be done in accordance with the laws of the State of Israel, and will be clarified if necessary in the Tel Aviv court.
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